FAQs
Frequently Asked Questions
How do I know when a piece of jewelry will be back in stock?
Being a small brand our stocks are limited however an indicator informs us of the interest you have for an article by adding it to your favorites. You can also be kept informed of its return by entering your email address, when it is back in stock you will be alerted!
Can I keep my jewelry underwater?
Our jewels are made of stainless steel, they are perfectly resistant to water and life!
How long does it take to prepare my order?
In general your order will be made within 2 days, however it may take up to 5 days in some cases.
How long does it take for my order to be delivered?
Delivery is by colissimo, it takes between 2 to 4 working days to arrive in your hands.
How are exchanges and returns handled?
For any exchange and return, please contact our customer service contact@muguetteparis.com by filling in EXCHANGE / RETURN in the subject.
Other questions ?
Contact us at contact@maisonmuguette.com for all your other questions!